10 Tips to Manage Your Vacation Rental Remotely

Aisling Baile • December 17, 2021

Here are 10 excellent tips to help you keep your Panorama vacation rental ready to offer 5-Star accommodation to your guests so it can remain lucrative in this high-traffic tourist destination.

Panorama BC

You’ve chosen an incredibly beautiful part of the world to own a rental property in Panorama, British Columbia. Located less than three hours south of Banff, Panorama is conveniently nestled in the Purcell Mountains and offers breathtaking views and an abundance of world-class cross-country skiing, downhill skiing, and snowboarding, as well as other popular activities all year round.


But you may not be in the area very often, or you can’t dedicate the time necessary to be fully hands-on with your short-term rental property, so you need to be creative with your vacation property management. While Panorama vacation rentals can offer excellent income for you, it’s important to stay organized and as involved as possible when you manage vacation home rentals. 


Here are
10 excellent tips to help you keep your Panorama vacation rental ready to offer 5-Star accommodation to your guests so it can remain lucrative in this high-traffic tourist destination.

1. Marketing Your Panorama Vacation Rental

Just as it is with any business operation, you want to get the word out about what you have to offer, so marketing one or more of your Panorama properties is where you want to start. There are various marketing channels available to do this, so you can choose what best fits you or try them all in combination to maximize your results.


You can set up your own website, put together an email campaign, use social media, write blogs about what’s in the area of your vacation rentals in BC, or list your property on popular travel booking sites like
Booking.com or Trivago


It’s important to make sure that you are always keeping the information on your marketing campaigns current and up to date so that you can enjoy a high rate of occupancy throughout the year.


2. Keep Open Lines of Communication with Your Guests

Make it as easy as possible for your guests and potential guests to reach you. Communicate with them before, during, and after their stay at your Panorama vacation rental. This will help them to feel comfortable knowing that if they need anything at all, you’re available as their concierge via phone, text, or email.

3. Implement Vacation Home Management Software

Even when you are on-site or nearby, it can be a challenge to manage a property, so remote vacation property management adds an extra layer of difficulty. But there are solutions to counteract that. 


Vacation rental software
allows you to automate the process and manage your property from afar seamlessly. Some even offer mobile app options so you can manage guest communication and bookings, allowing you to stay on top of your rental business while you’re on the go.

4. Hire a Reliable Cleaning Service

It is critical, especially in a COVID world, to not just clean but sanitize each of your Panorama properties before turning them over to your next guests. Now more than ever, travelers are not just looking at destinations but also for a clean place they can call home during their stay. So investing in a good quality professional cleaning service can help you get the booking and also the positive feedback after a guest leaves. 


You always want good reviews from happy guests, and getting a bad review over the cleanliness of your property can be difficult to overcome. So with that in mind, provide your preferred cleaning service with a checklist of the items you need to have cleaned according to your standards. This will ensure that every corner of your vacation rental property is spotless for every guest that arrives. Learn more about why property maintenance matters for your revenue-generating property.

5. Establish a List of Contractors

Something will inevitably go wrong with the property, so it’s up to vacation rental owners to get it repaired as soon as possible. Whether it's a plumbing issue, electrical, or minor structural damage like a hole in the drywall, it’s important to have a list of these service professionals on hand, along with a backup list should those first choices be unavailable. 


You can do some research to find certified individuals or companies in the area of your Panorama properties and speak to them about being ready to help when you need it. Some may even be available around the clock for added convenience and value. Alternatively, you can hire a short-term rental property management company like. We have access to professional contractors that are available when you need quick repairs.

6. Make it a True Home Away from Home

Anytime someone travels, there is always a worry over bringing everything needed, so making your Panorama vacation rental property as convenient as possible can go a long way with your guests. Think of adding a few little things that might be overlooked when packing so your guests can see that you have thought of just about everything. You can add special details of your own based on what you know about your guests. Some things to include might be: 

  • Shampoo, conditioner, body wash
  • Basic kitchen condiments including coffee, tea and sugar.
  • Laundry soap
  • High chairs and pack-and-plays for those traveling with small children.


Being prepared can put your guests at ease for a more enjoyable stay, which can only bring benefits to your short-term rental property management business.

7. Automate as Much as Possible

From the check-in and check-out process to the property’s thermostat, and even the door locks, there are solutions available to fully automate it all so that you have full control from your phone wherever you may be. 

Automating the guest arrival and departure is a time saver for you but also a benefit to your guests. They don’t have to worry about what to do or who to meet if their arrival is delayed. Simply provide the door code that they can enter themselves or you can unlock the door from your remote location upon their arrival. 

And because you are able to adjust the internal temperature of the property, you can make sure the space is comfortably ready for your guests as the weather changes. You might even turn the lights on for them when they arrive.

If you feel more comfortable with a more conventional method for guest entry and check-out, you can provide a secure key-drop location or ask a neighbouring property owner to take care of it for you. Being automated makes vacation property management so much easier.

8. Security System

It’s important to have the proper security measures in place for all your Panorama vacation rentals, especially during those vacancy periods. Add smart locks or a quality alarm system that not only taps directly into emergency services for fire and break-ins but also allows you to monitor the property through external cameras.

 

While you may include internal cameras as well, some guests may not feel comfortable with the notion of having their privacy infringed upon. Inform your guests of the security features in place prior to their arrival and assure them that any camera placement is strictly for security purposes.

9. Creatively Welcome Your Guests

It’s always nice to get a little personalized messaging from you to make your guests feel at home, especially since you are not physically going to be there. So a welcome guest book that offers a little information about you, along with your contact details and anything they need to know about the property is a great way to begin a stay. Some items you can include in the welcome book are:


  • A list of activities in the area that can be itemized seasonally
  • Restaurants and shops in the area
  • Special instruction on how to operate the television or get WIFI
  • What to do in case of an emergency
  • Where to find extra blankets and pillows


You can also invite your guests to leave a message about their stay so that future guests can see how incredible it was to stay at your property. 

While at first thought, remote vacation property management might seem too difficult to handle, with some or all of these tips, it can be much easier than expected. Use the tools and technologies at hand to keep your property safe, secure, maintained, and steadily occupied. After all, Panorama is a fantastic place for vacation rentals in BC, so you should benefit from any of these tips.

10. Find a Trusted Property Manager

A very convenient option for long-distance vacation property management is hiring a property manager. While each company offers different services, you can find the one that best fits your needs. At Aisling Baile we are experienced and have the facilities in place to ensure your Panorama rental home is properly maintained. You can rely on us to manage the end-to-end guest experience by handling cleaning crews, taking care of repairs, and being the point of contact for checking in or out. We understand how to manage a vacation rental property and will allow you to have peace of mind knowing your property is in good hands.

 

Call us today to reach out to our short-term property management professionals and be certain that your Panorama rental property is always ready for your next guest.

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